New Study Examines the Impact of the Mifneh Support Program for Physicians
A new study led by Dr. Lilach Matzky, a faculty member and family physician, describes the development, implementation, and impact of Mifneh, a support program for physicians.
Established about five years ago through the Israeli Medical Association, Mifneh is a confidential nationwide service that provides emotional, mental health, and professional support to physicians and their families. The program operates through four regional districts, each coordinated by a senior social worker who is available 24/7 and connects participants with appropriate therapists from a nationwide network.
The study, published in Lifestyle Medicine Advances, analyzed 964 referrals received during the program’s first 3.5 years, along with user satisfaction surveys.
The findings showed that referrals covered a wide range of challenges, including family difficulties (22%), anxiety and depression (20%), and professional challenges and burnout (19%). Demand increased significantly during national crises, including the COVID-19 pandemic and the October 7, 2023 war. During the war, referrals related to post-traumatic stress rose from 0% to 16% of all referrals, and dedicated support services were developed in response.
The study also found higher use of the service use among women physicians (54%), residents (42%), and early-career physicians (50%).
Survey respondents reported high satisfaction with the program’s accessibility (94%), professionalism (91%), and confidentiality (98%). In addition, 65% said the service significantly improved their mental well-being and reduced emotional distress.
Awareness of Mifneh and access to a confidential, accessible, and personalized support service are important resources for faculty members working in healthcare. The program provides a broad support framework, including family guidance, career counseling, and crisis support, based on an understanding of the unique challenges faced by medical professionals face.
For more information about the Mifneh program
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A new study led by Dr. Lilach Matzky, a faculty member and family physician, examined the impact of Mifneh, a confidential national support service for physicians and their families. An analysis of 964 referrals over 3.5 years found that the service helps physicians cope with personal, emotional, and professional challenges, with demand increasing during times of national crisis. Users reported particularly high satisfaction with the service’s accessibility, professionalism, and confidentiality, and 65% said it significantly improved their well-being.
Last Updated Date : 11/11/2026